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Renting a bounce house can elevate the fun of your party or event, but it’s important to ensure you’re working with a reliable vendor. Here are essential questions to ask your bounce house rental company before booking:
1. What Types of Bounce Houses Do You Offer?
Do you have different styles, sizes, and themes?
Are there options for younger kids or specific themes like princesses or superheroes?
2. How Do You Ensure the Safety of Your Bounce Houses?
Are the inflatables inspected regularly for wear and tear?
Do you follow any safety standards or certifications?
Do you provide safety guidelines for setup and usage?
3. What Are the Weight and Age Limits for the Bounce Houses?
What is the maximum weight capacity?
Are there restrictions based on age or size?
4. How Is Setup and Takedown Handled?
Do you deliver, set up, and remove the equipment?
How much time will setup and takedown take?
Is there an additional fee for delivery or pickup?
5. What Are the Power Requirements?
Do I need to provide an electrical outlet, or do you supply generators?
How much electricity does the inflatable require?
6. What Happens in Case of Bad Weather?
Do you allow cancellations or rescheduling due to rain or high winds?
Are there any fees associated with weather-related cancellations?
7. Is Supervision Included or Required?
Do you provide attendants to monitor the bounce house during the event?
If not, do you offer training on proper supervision?
8. What Is Your Cleaning Process?
Are the bounce houses cleaned and sanitized between rentals?
How do you ensure they are safe and hygienic for kids?
9. What Is Included in the Rental Package?
Does the rental include delivery, setup, takedown, and cleaning?
Are accessories like mats, stakes, or sandbags provided?
10. Are You Insured?
Do you carry liability insurance in case of accidents or injuries?
What does the insurance cover, and are there any limitations?
11. What Is Your Pricing and Deposit Policy?
What is the total cost, including any hidden fees?
Is a deposit required, and is it refundable?
What is your policy on cancellations?
12. How Long Is the Rental Period?
What is the standard rental duration?
Can I extend the rental period, and how much does it cost?
13. Do You Offer Any Discounts or Packages?
Are there discounts for multiple inflatables or long rental durations?
Do you have packages for parties, including other rentals like tables and chairs?
14. Do You Have Reviews or References?
Can you provide references from past customers?
Do you have online reviews or testimonials I can check?
15. What Is Your Backup Plan in Case of Equipment Failure?
Do you have spare inflatables or repair kits in case of a malfunction?
How quickly can you address issues during the event?
These questions will help you make an informed decision and ensure a safe, fun, and hassle-free experience for your event. Always prioritize vendors who are transparent and responsive to your concerns.