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Questions to Ask Your Bounce House Vendor

Jan 14

2 min read

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Renting a bounce house can elevate the fun of your party or event, but it’s important to ensure you’re working with a reliable vendor. Here are essential questions to ask your bounce house rental company before booking:


1. What Types of Bounce Houses Do You Offer?

  • Do you have different styles, sizes, and themes?

  • Are there options for younger kids or specific themes like princesses or superheroes?


2. How Do You Ensure the Safety of Your Bounce Houses?

  • Are the inflatables inspected regularly for wear and tear?

  • Do you follow any safety standards or certifications?

  • Do you provide safety guidelines for setup and usage?


3. What Are the Weight and Age Limits for the Bounce Houses?

  • What is the maximum weight capacity?

  • Are there restrictions based on age or size?


4. How Is Setup and Takedown Handled?

  • Do you deliver, set up, and remove the equipment?

  • How much time will setup and takedown take?

  • Is there an additional fee for delivery or pickup?


5. What Are the Power Requirements?

  • Do I need to provide an electrical outlet, or do you supply generators?

  • How much electricity does the inflatable require?


6. What Happens in Case of Bad Weather?

  • Do you allow cancellations or rescheduling due to rain or high winds?

  • Are there any fees associated with weather-related cancellations?


7. Is Supervision Included or Required?

  • Do you provide attendants to monitor the bounce house during the event?

  • If not, do you offer training on proper supervision?


8. What Is Your Cleaning Process?

  • Are the bounce houses cleaned and sanitized between rentals?

  • How do you ensure they are safe and hygienic for kids?


9. What Is Included in the Rental Package?

  • Does the rental include delivery, setup, takedown, and cleaning?

  • Are accessories like mats, stakes, or sandbags provided?


10. Are You Insured?

  • Do you carry liability insurance in case of accidents or injuries?

  • What does the insurance cover, and are there any limitations?


11. What Is Your Pricing and Deposit Policy?

  • What is the total cost, including any hidden fees?

  • Is a deposit required, and is it refundable?

  • What is your policy on cancellations?


12. How Long Is the Rental Period?

  • What is the standard rental duration?

  • Can I extend the rental period, and how much does it cost?


13. Do You Offer Any Discounts or Packages?

  • Are there discounts for multiple inflatables or long rental durations?

  • Do you have packages for parties, including other rentals like tables and chairs?


14. Do You Have Reviews or References?

  • Can you provide references from past customers?

  • Do you have online reviews or testimonials I can check?


15. What Is Your Backup Plan in Case of Equipment Failure?

  • Do you have spare inflatables or repair kits in case of a malfunction?

  • How quickly can you address issues during the event?


These questions will help you make an informed decision and ensure a safe, fun, and hassle-free experience for your event. Always prioritize vendors who are transparent and responsive to your concerns.

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